Free deliveries & returns


Click here for International delivery times and costs. 

Free UK deliveries with DPD
We offer next day delivery in one hour time slots on all orders placed by 1:00pm, Monday to Friday. The only day we don't currently deliver on is Sunday.  All deliveries are via DPD, as we find them to simply be the best. The nice people at DPD will send you a text and an email confirming your one hour time slot and giving you the chance to change your delivery time and location.

(Please note, DPD can't always guarantee next day delivery during really busy periods or if there has been a serious road incident but they do their best!)

Your duvet or pillow will arrive in a lovely green reusable material bag and bed linen in white cotton bags, in a scooms cardboard box without any unnecessary plastic wrapping or paper inserts.

60 night duvet trial (UK only)

Try and snooze with your scooms duvet for up to 60 nights to make sure it is just right for you. If you don't love your duvet return it for free and we'll give you a full refund. We just ask that your duvet is in decent condition and if possible in the original packaging.

(Terms & conditions apply - This trial is limited to one exchange within a 60 day period per household. Further duvet purchases can only be returned if they are unused, unwashed and in the original packaging.)

Pillow returns

scooms offer free returns and exchanges within 30 nights on our pillows if they are unused. We want you to be happy with your pillow! All pillow returns must be unused, unwashed and in the original packaging.

Bed linen returns
scooms offer free returns and exchanges within 30 nights on all our bed linen if it is unused. We want you to love your linen! All bed linen returns must be unused, unwashed and in the original packaging.

To make a return:

  1. Email sleep@scooms.com stating your name, order number (on your Account page) and reason for your return.
  2. scooms will email you a prepaid return label that you can print at home.
  3. Try to use the original packaging if possible.
  4. Stick your label on the package and take it to any DPD drop off shop