Free deliveries & returns

GO TO: International delivery times and costs


Coronavirus update

Deliveries via DPD are still running as usual with extra hygiene measures in place as advised by the Government.

Click here for answers to questions you may have.


Free UK deliveries with DPD

We offer next day delivery for mainland UK postcodes in one hour time slots for all orders placed by 1:00pm, Monday to Friday. The only day we don't currently deliver on is Sunday.  All deliveries are via DPD, as we find them to simply be the best. The nice people at DPD will send you a text and an email confirming your one hour time slot and giving you the chance to change your delivery time and location.

(Please note, DPD can't always guarantee next day delivery during really busy periods but they do their best!)

Your duvet or pillow will arrive in a lovely green reusable material bag and bed linen in white cotton bags, in a scooms cardboard box without any unnecessary plastic wrapping or paper inserts.

If you order Wool dryer balls as a single item, then these will be sent by first class post not via DPD, in white cotton bags and recyclable paper envelopes. 


60 night duvet trial (UK only)

Try and snooze with your scooms duvet for up to 60 nights to make sure it is just right for you. If you don't love your duvet return it for free and we'll give you a full refund. We just ask that your duvet is in decent condition and if possible in the original packaging.

Terms & conditions apply:

  • This trial is limited to one duvet exchange within a 60 day period per household.
  • Further duvet purchases can only be returned if they are unused, unwashed and in the original packaging.
  • Clearance duvets are not included in the 60 night duvet trial and are not returnable.
  • The 60 night duvet trial does not apply to International deliveries.


Pillow returns

scooms offer free returns and exchanges within 30 nights on our pillows if they are unused. We want you to be happy with your pillow! All pillow returns must be unused, unwashed and in the original packaging.

Bed linen returns

scooms offer free returns and exchanges within 30 nights on all our bed linen if it is unused. We want you to love your linen! All bed linen returns must be unused, unwashed and in the original packaging.


To make a return

  1. Email stating your name, order number (on your Account page or order email) and reason for your return.
  2. scooms will email you a prepaid return label that you can print at home.
  3. Try to use the original packaging if possible.
  4. Stick your label on the package and take it to any DPD drop off shop.
Bedding size guide

Duvet size & weight guide

These are standard UK bedding sizes so if you know your mattress size you can easily work out which duvet size you need.

Duvet size Duvet weight UK mattress size
Single 135 x 200cm
(4ft 5" x 6ft 7")
4.5 tog - 302g 
9 tog - 486g 
All seasons - 788g
90 x 190cm
Double 200 x 200cm
(6ft 7" x 6ft 7")
4.5 tog - 448g
9 tog - 720g
All seasons - 1168g
135 x 190cm
King 225 x 220cm
(7ft 4" x 7ft 3")
4.5 tog - 567g 
9 tog - 911g
All seasons - 1478g
150 x 200cm
Super King 260 x 220cm
(8ft 6" x 7ft 3")
4.5 tog - 641g
9 tog - 1030g
All seasons - 1671g
180 x 200cm 


Duvet tog rating guide

Young children can overheat so if they are old enough to be using a full size bed, we recommend using a single size 4.5 tog duvet.

 Tog rating Season / heat Feel
4.5 tog Summer / hot sleepers Lower thermal insulation
9 tog Spring & Autumn Cosy medium heat
All season (4.5 + 9 tog) Winter / cold sleepers Very warm


Pillow size guide

Our pillows come in two sizes and provide medium support.

50 x 75cm
King 50 x 90cm


Bed linen size guide

Our fitted sheets are deep fit, up to 40cm / 15.7" mattress depth. And our duvet covers fasten with large, easy to use buttons.

Duvet cover Fitted sheet Pillowcase (pair)
Single 140 x 200cm 90 x 190cm
Double 200 x 200cm 135 x 190cm 50cm x 75cm (Standard)
King 230 x 220cm 150 x 200cm 50cm x 90cm (King)
Super king 260 x 220cm 180 x 200cm

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