Ordered soft/medium pillow, but it was too soft. Asked if I could replace it with medium/firm. Yes. So sent the pillow back on Tuesday at local post office, and received replacement that Saturday. I was kept informed at every stage of the process. Very impressed with their help and communication throughout. The pillow is just right.
Soft towels, the darker grey shade is beautiful. They have hanging hooks on both the longer and shorter ends which is great!
If you want a full body towel for an adult I suggest the bath SHEETS not towels
I would love an option to order one sheet, one towel, one hand towel, and one mat as opposed to two of each towel
Customer service is also great. Would buy again
Best pillow yet! Great quality,extremely comfortable and doesn’t make you sweaty… Best sleep ever! Could not ask for more…
Great quality, cover for a wonderfully soft & comfy duvet.
Super soft duvet, luxurious feel, and excellent value with the all-season 4.5+9 tog set.. All delivered in a handy zipped case, so even when not using one of the duvets, it's kept fresh and clean in its' own storage.
Service and delivery is fast and efficient.
Happy to support a UK family run business.
At last a pillow that can say ‘this is a stand alone pillow perfectly filled for a good nights sleep’. Delighted with my new goose down and feather pillow. Time obviously will tell if it lasts well but nothing can take away my positive feedback at present. It’s a great pillow.
Not as fluffy as some but deeply soft and absorbing. An EXCELLENT towel.
I’m about to order a second one. Smooth and luxurious feeling.
I had been looking for a pillow to support my neck, since surgery, I have struggled to find a supportive pillow, I had tried all shapes and sizes of pillow, until I came across Scooms.
Nice soft towels with plenty of body. Bath sheets are a nice size.
Pity they don't come in more colours
First of all…the costumer service team is AMAZING! When there was a shipping glitch with my duvet cover, they promptly helped me solve the problem and ensured I received my parcel.
The product is amazing. Soft, easy to place inside a cover, no feathers sticking out…it’s mildly weighted which makes me sleep like a dream.
It was packaged well and came out of the packaging and fluffed up immediately… after about 20 minutes it was at full capacity.
I haven’t had it long, but look forward to seeing how it wears over time. Overall, very satisfied with the product.
I recommend measuring careful…I live in the US and a King duvet for better than a Queen would have…. Read the company’s suggestions on US sizing carefully.
The reason it wasn’t a 5 star review for me was because of the shipping glitch… but it was resolved to my satisfaction.
Would definitely buy again.
Good Quality towels, but could definitely be fluffier! The biggest downfall and reason I won't think I'd buy again is the awful logo label on all of them. Something of quality doesn't need a big logo or brand plastered visibly on every item.
I ordered one of these a couple of years ago and it is still like new. Lovely quality, washes very well, needs minimal ironing despite its size...altogether a very good product.
The best pillow I’ve ever slept on!
I find the double core structure works wonderfully as the pillow retains the shape and height through the night yet remains soft and cloud-like.
The medium/firm worked a bit better for me as a side sleeper than the soft/medium, but this is only a personal preference.
The product promised a silky soft feel and didn't disappoint. Met expectations. Not light-weight but relatively easy to handle. Happy with the value for money of the Super-king bundle.
Beautiful silk pillowcases and incredible packaging! Love the way the pillow slides in the case and there is no fiddly zip… The customer service was impeccable and I will definitely be purchasing more items!
Very nice sheets good size and quality, not quite as soft as I thought they would be. Sent out next day and I love the sheets packed in the little sheet bags which felt softer to me than the actual sheets.
I have been searching for a really comfortable pillow for years, previous purchases have been ok but just not “quite right”. This pillow is a game changer!
I ordered the soft/medium and it is so comfortable, it has changed my sleep pattern and I wake feeling like I’ve had a great night’s sleep. Thoroughly recommend.
Fantastic feel, weight and warmth - I'm a hot sleeper, so I bought the 4.5 and the 2.5 together and the quality is fantastic - superb investment and wouldn't buy anything else from now on.
Great bedding this is my second set and I am sleeping great. Thanks
