60 night trial
SNOOZE WITH YOUR DUVET & BEDDING FOR UP TO 60 NIGHTS TO MAKE SURE IT'S JUST RIGHT FOR YOU
If you don't love your duvet, Egyptian cotton bedding or linen bedding, return it within 60 nights of your purchase and we'll give you a full refund. We understand just how important it is to have the right bedding, after all you do spend a third of your life in bed!
The details
- Please return your duvet / bedding in good condition and if possible in the original packaging.
- Only one duvet / bedding return or exchange within a 60 night period per household.
- Further duvet / bedding purchases can only be returned if they are unused, unwashed and in the original packaging - within 30 nights.
- Clearance duvets & bedding are not included in the 60 night trial and are not returnable.
Returned products are only sold in our clearance sales
60 night trial returned duvets and bedding are not re-sold as new. We carefully inspect returned duvets and bedding and, if they are in good enough condition, we sell them in our regular clearance sales. We aim to recycle and send all returned duvets and bedding to a good home if possible.
UK returns
- Email sleep@scooms.com stating your name, order number (on your Account page or order email) and reason for your return.
- scooms will email you a prepaid return label that you can print at home.
- Try to use the original packaging if possible, removing old labels.
- Stick your label on the package and take it to any DPD drop off shop.
Europe, USA & Canada returns
You will need to cover the cost of returning your duvet / bedding from any country outside the UK.
- Email sleep@scooms.com stating your name, order number (on your Account page) and reason for your return.
- scooms will confirm the returns address by email.
- Arrange for a signed-for courier to send back your item.
- Try to use the original packaging if possible.
- Include your order number on the parcel.