Guarantees & standards


3 year duvet and pillow guarantee
Our duvets and pillows are made with care in Hungary but if you do spot a manufacturing fault with your duvet or pillow within the 3 year warranty period, we will of course repair it or exchange it for a brand new one.

1 year bed linen guarantee
If you find any of our range of Egyptian cotton bed linen - duvet covers, fitted sheets and pillowcases - has not been manufactured perfectly, please do contact us and we will happily exchange it for a new one.

Don't forget to read the small print!
These product guarantees cover manufacturing defaults only NOT damage from general wear and tear, misuse or accidents. The guarantee is only valid if you have followed the care label instructions.

 

scooms duvet and pillow standards
Make sure your bedding comes with the top industry standards. After all, you do spend a third of your life in bed! Our duvets and pillows are designed in the UK and made with care in Hungary using efficient energy and eco-friendly technology. Your duvet or pillow will arrive in a lovely green reusable material bag, in a scooms cardboard box without any unnecessary plastic wrapping or paper inserts. 

Our duvets and pillows meet these rigorous standards:

Nomite - an anti-allergen standard certifying that the scooms duvet and pillow are suitable for house dust mite allergy sufferers. 
Oeko-Tex 100 - verifying that the scooms duvet and pillow have been tested against harmful toxins and chemicals. 
Downafresh - feather and down hygiene and cleanliness requirements to European standard EN 12935. 
Responsible Down Standard - an independent, voluntary global standard ensuring that the down and feathers come from geese that have been treated well; following the chain of custody from farm to product.
Guaranteed Hungarian down and feather - single country source; by-product of the food industry.

 

scooms bed linen standards
Our bed linen comes with the authentic 100% Egyptian cotton trademark  and Oeko-Tex 100 standard verifying that all scooms bed linen has been tested against harmful toxins and chemicals.

Designed in the UK and made with care in India, your bed linen will arrive in a lovely white reusable cotton bag, in a scooms cardboard box without any unnecessary plastic wrapping or paper inserts.