Frequently Asked Questions

An all-season duvet includes two separate duvets (e.g. 4.5 tog + 9 tog) that can be combined when you want more warmth or used separately when you want a cooler duvet. One duvet is usually a higher tog and the other a lighter tog. Most all-season duvet sets come with a discount, offering you a money saving option. Scooms all-season duvets come with a 15% discount compared to buying separately.

At Scooms, we provide three all-season duvet combinations with a pack of duvet fasteners -

• All seasons 7 tog duvet: 4.5 tog duvet + 2.5 tog duvet for warmer weather & hot sleepers.
• All seasons 11.5 tog duvet: 2.5 tog duvet + 9 tog duvet for summer & winter.
• All seasons 13.5 tog duvet: 4.5 tog duvet + 9 tog duvet for summer & winter.

Learn more in our guide: What is an all-season duvet?

Scooms duvets come with feet labels so you can easily tell which way round the duvet goes. We realised that trying to figure out how your duvet fits in your duvet cover can be a real puzzle, so we added feet labels to our Hungarian goose down duvets to ensure you never get confused again.

Make sure you turn your duvet around each time you wash the duvet cover, so the feet end switches with the head end. This will help to maintain an even amount of loft/fluffiness. See our guide for more tips on How to put on a duvet cover.

All Scooms duvets come with matching buttonholes so you can easily fix two duvets together with our single-piece duvet fasteners. Every Scooms all-season duvet set you buy comes with a full set of duvet fasteners, plus spares. You can also buy extra sets of duvet fasteners.

How to use Scooms duvet fasteners:

• First, lay the two duvets on top of each other so that the buttonholes match.
• Then, push the fastener through one duvet buttonhole.
• Next, push the other side of the fastener through the matching buttonhole of the other duvet.
• Note, the fasteners should be removed before you wash your duvet.

See our Duvet fastener guide for full instructions.

The best pillow for you depends on your sleeping position, firmness preference, filling type, size, accreditations and any neck or back concerns. Side sleepers and back sleepers typically need a firmer, higher-loft pillow, whereas front sleepers usually prefer a softer, lower-profile pillow. High-quality natural fillings like down or feather offer excellent comfort and breathability, like the Scooms pillow. If you have a dust mite allergy, look for anti-allergy accreditation such as Nomite. Find out all you need to know about picking the best pillows in our guide: How to choose a pillow?

A standard size pillow measures 50cm x 75cm (20” x 30”) and a king size pillow (also called a super king pillow) is 50cm x 90cm (20” x 35”). These are the two most common pillow sizes. Choose the pillow size you find most comfortable for you. Two king size pillows will fit perfectly across a super king size bed and an emperor bed.

Most pillows should be replaced every 1–2 years. Over time, your pillow will lose loft and support, accumulate body oils and dead skin and become less hygienic. Premium down and feather pillows may last longer with proper care. A pillow protector and regular washing every six months or so can extend your pillow's lifespan. See our Guide to washing your pillow.

The best bed linen material depends on the feel and look that you prefer. 100% cotton is the most popular bedding fabric choice due to its breathability, softness and durability. Egyptian cotton bedding is the premium cotton option, while linen bedding offers a relaxed look and feel, plus excellent temperature regulation, and Mulberry silk bedding provides indulgent comfort with anti-bacterial properties.

You should always match your bed linen size to your mattress size. UK bedding sizes are Single, Double, King, Super King and Emperor. You should also check the care labelling or measure your mattress depth to ensure that you get the right fitted sheet depth - either standard fit up to 30cm or deep fit up to 40cm depth.

We recommend washing your bed linen, cotton, linen or silk bedding, once a week to remove sweat, oils and allergens. In warmer months or if you sweat a lot, wash your bed linen more frequently, every 3–4 days or so. See our Egyptian cotton, Linen and Silk bed linen care and washing guides.

The best towels are made from 100% natural cotton, such as Egyptian cotton or Supima cotton, with a high GSM (grams per square metre). You will find these towels soft, absorbent, durable and ideal for everyday luxury. The Scooms towel range is certified 100% authentic Egyptian cotton for both the pile and ground and comes in an indulgent 720gsm thickness.

If you check the towel labelling, you will see GSM mentioned, which stands for grams per square metre and measures towel density.

• 300–400 GSM: Lightweight and quick-drying towels.
• 400–600 GSM: Medium weight towels for everyday use.
• 600–900 GSM: Thick, luxury towels with high absorbency.

The Scooms towel range comes in a high 720gsm, resulting in plush, thick and cosy towels.

Towels should typically be replaced every 2–3 years, depending on use and care. The signs that it’s time to replace your towels include reduced absorbency, rougher texture, loss of fluffiness or fraying edges. See our towel care guides for top tips on how to care for your towels.

We don't run seasonal sales as we believe in offering fair prices all year round. We do hold occasional clearance sales for products that have either been returned or used in our photoshoots. All clearance items are sold at 30% off the usual price and sold in good condition, inspected carefully by us. Our clearance products are only returnable at customer cost and the 60 sleeps' trial does not apply.

If you wish to purchase a clearance product and we are not currently running a clearance sale, please contact us, Emily & Jonathan, on 020 7164 6045 or at sleep@scooms.com and we will check if we have the product you want in stock.

See our Bundles for brilliant bundle savings - Save 5% with our bedding and towel bundles vs buying separately.

If it is your first time buying with us, sign up to our newsletter for news, offers and £10 off your first order over £200. (Excludes clearance products.)

We don't provide Scooms voucher codes or Scooms discount codes to discount websites. So if a discount/voucher website states that they have a Scooms discount code, they are misleading you. Find out more.

60 sleeps' trial returned duvets and bed linen are not resold as new. We sell all returned products in our regular clearance sales. All returned duvets and bed linen are carefully inspected and only resold if they are in good enough condition. We aim to recycle and send all returned duvets and bed linen to a good home if possible.

If the product you want to buy is out of stock, you can pre-order it by ordering and paying for it from the product page. You will receive your order as soon as it's back in stock. If you have ordered other items in the same order, these will be dispatched with the pre-order product. If you would like in-stock items dispatched separately first, please email us at sleep@scooms.com.

Oeko-Tex 100 Standard certification - Yes, our duvets, pillows, mattress toppers, mattress protectors, Egyptian cotton bed linen, Linen bedding and Egyptian cotton towels are all Oeko-Tex certified that no harmful chemicals are used in our manufacturing processes.

Yes, our duvet and pillow are suitable for house dust mite allergy sufferers and independently approved by the experts: Certified by Nomite.

Responsible Down Standard - Yes, our duvet, pillow and mattress topper filling adheres to the RDS independent, voluntary global standard ensuring that the down and feathers come from geese that have been treated well; following the chain of custody from farm to product. See our full guide to our Ethically sourced goose down.

Our duvet, pillow and mattress topper goose down and feather filling is from a single country source - Hungary - and is a by-product of the food industry. Every Scooms duvet and pillow comes with an Original Hungarian Goose Down tag and QR code for guaranteed traceability.

Our products are free from single use plastics and delivered in reusable, recyclable packaging. Our packing boxes are also FSC certified (Forest Stewardship Council) verifying that the materials used are produced to their rigorous standards.